Course Content:

This course is delivered over two residential periods of seven days in total. It involves on-line activities; face to face days; guest speakers; problem solving tasks and personal study enhanced by work support tutorials. These result in the submission of three compulsory modules and two optional modules based on significant aspects of the sector; customer service issues; contractual compliance and a choice from introduction to disability in the sector; sustaining an employment outcome; supporting clients to apply for learning and work and marketing clients to employers.

There is approximately 6 hours pre-course work with on-line reading and activities to support understanding of the compulsory modules.

Assessment is by sector specific assessors who offer support and feedback at all stages of the course and consists of answers to workbook questions, creative assignments and presentations covering all compulsory and optional modules.

Other courses helpful for preparation:

iLearn courses – CV writing and all Employment Plus modules

Other courses helpful for development:

All courses relating to working with vulnerable adults

Download Application Form

Who Should Apply?

The Salvation Army Employment Plus employees who work in the sector.
Other external providers from the employability services sector.

Venue & Dates

William Booth College

Further information regarding the next date will be available shortly

Please note that you need to attend both parts of the course

Learning Outcomes:

By the end of this course delegates should be able to:

•demonstrate a rigorous understanding of the sector, its history, present and future.
•display new learning and development making them more efficient in all aspects of their work practices.
•show enhanced professionalism in each of the stages of the employability services sector process.


Specialist speakers from Employment Plus, IEP and ACAS


Judith Jeffery