This course is based on The Salvation Army’s HR40 Policy:Managing Positive Performance. Using this performance review framework can have a beneficial impact on the effectiveness of relationships at work, improve performance and help with employee development.
You will learn to manage the performance review process including the probation period, regular reviews, annual performance reviews and be able to set meaningful Key Performance Indicators.
You will gain an understanding of the significant employment processes such as grievances, disciplinary processes and workplace investigations and know what and what not to do and when and where to go for support.
Time is given throughout the course on how to respond in various situations, how to give helpful feedback as well as some tools for handling difficult conversations.
Other courses helpful for development:
Delegating, Coaching and Training (in the workplace)
Coaching and Mentoring
Anyone who has line management responsibilities for employees.
William Booth College
19-21 September 2017
27 February – 1 March 2018
22-24 May 2018
By the end of this course, delegates should be able to:
SISTAD and Personnel Practitioners